FAQ
What is Indigenous Box?
Indigenous-woman-owned in Treaty 6 territory, Indigenous Box is a company dedicated to showcasing the excellence and diversity of Indigenous-made products through curated gifting and subscription boxes.
Our mission goes beyond gifting—we are breaking down barriers to market access, creating sustainable revenue streams, and uplifting Indigenous entrepreneurs. When you choose Indigenous Box, you’re not just buying a product; you’re supporting a movement.
We care about representation, visibility, and challenging assumptions. And of course, helping you fall in love with some truly awesome new brands and products.
What makes us different?
Our business isn’t just about selling products; it’s about transforming economies. We work closely with Indigenous makers and suppliers—often from small communities or family-run businesses—who face unique challenges in scaling and distribution. By integrating their products into our boxes, we provide a platform for these entrepreneurs to expand their reach, build capacity, and gain valuable exposure. Every box tells a story of resilience, creativity, and economic empowerment.
How does Indigenous Box work?
We offer a range of options, including Build-Your-Own Boxes, Seasonal Subscriptions, and Mystery Boxes, each filled with carefully selected Indigenous-made and sourced items. You can shop for a one-time box, subscribe to receive a new box each season featuring new suppliers and exclusive products, or explore our individual items for a more personalized experience. We also offer custom bulk gifting solutions for organizations looking to create meaningful, customized gifts that celebrate Indigenous excellence.
What’s inside Indigenous Box?
Each box is curated from a diverse array of products created by Indigenous entrepreneurs, artists, and collaborators. To us, Indigenous business means Indigenous people doing business—modern people, working to access all the tools of commerce available to everyone else. From gourmet foods to wellness items and unique lifestyle products, our boxes, are a showcase of Indigenous excellence.
Is everything in Indigenous Box handmade?
Indigenous business goes beyond traditional crafts. It’s about diverse people doing business in diverse ways—modern entrepreneurs building companies, creating products, and navigating the world of commerce just like anyone else. Each item in an Indigenous Box reflects this diversity and drive.
A common thread among the businesses we work with? Our suppliers, from all across Turtle Island, are building businesses with a dream to make a better world for the next generations.
Supporting these businesses means fueling a vibrant, resilient Indigenous economy that defies stereotypes.
Does Indigenous Box offer custom orders and bulk purchases?
Indigenous Box is trusted by over 700 organizations for their gifting needs.
Whether you want to bulk order our ready-made gift collections or if you'd like to try our fully-customizable Indigenous Box Concierge experience, we've got you covered!
Whether just a few, or a few thousands of gifts, we are your trusted Indigenous products supply chain partner.
Visit our Corporate Gifting page to learn more.
Is it better to place bulk orders early?
Yes! Placing your bulk orders early is highly recommended, especially during the busy holiday season. Because we work with many small Indigenous suppliers who produce limited quantities, early orders ensure that we can secure the items you want and customize your gifts to perfection. This also allows us to accommodate any specific requests and ensure timely delivery, making your gifting experience smooth and stress-free.
Does Indigenous Box offer tax exemption with a status card?
Yes! If you are a Status First Nations, and would like tax exemption, please contact us at info@indigenousbox.ca
We'll need a copy of your status card and proof of address on reserve. The shipping address will need to match this proof of address.
When do your boxes ship?
Our Seasonal Subscription ships March-April, June-July, Sept-Oct, and Dec-Jan.
Our Build-a-Box, Mallory's Picks Curated Gift Boxes, and Marketplace orders usually ship within 3 business days, often the same or next business day that you placed your order.
Custom boxes and bulk orders ship according to your needs.
*Please note - Peak season shipping times may be longer than usual due to high order volumes and carrier delays. We recommend placing your orders early to ensure timely delivery and avoid any potential disruptions.
Check out our Shipping Policy to learn more
Do you offer worldwide shipping?
We deliver to many countries worldwide! A couple of things to keep in mind:
- Some products aren’t available for export yet due to specific restrictions. You can check if we deliver to your location at checkout.
- Tariffs, duties, and customs fees might apply based on your country’s rules. These charges are the buyer’s responsibility.
- Customs processes in your country could cause delays, and unfortunately, we can’t control those.
What if I need last-minute gifts?
We understand that sometimes things come up last minute!
While we recommend placing bulk orders early to guarantee availability, we also offer ready-to-ship options for quick turnaround. Our Mystery Boxes and select Build-Your-Own options can be prepared and shipped out faster, making them perfect for unexpected gifting needs.
If you need a custom solution quickly, please reach out, and we’ll do our best to accommodate your request!